Minimizing Burnout and Building Resilience

Thinc Strategy

January 12, 2021

Co-authored by BRI CEO Giles Shih and Thinc Strategy Partner Karen Albritton.

We’ve all been there at some point in the past year – working on a project, staring at the screen, we look at the time and 4,5,6 hours have passed, and we don’t know where the day went. While we’ve turned the page on 2020 and are looking forward to 2021, some of us continue to adjust to work-life balance in these pandemic times and wonder what we can do to avoid burning out.

We know how important it is to encourage our hard-working team members to be productive while also keeping a healthy balance. Here are some ideas and actions we’ve implemented to ensure the well-being of our whole team.

1 – Encourage people to use vacation time and take sick leave

Many vacation plans have been cancelled due of travel restrictions. That can be hard on people mentally. We know people struggle to vacation at home. However, unplugging is vital. It is natural to feel like taking time off decreases productivity, but according to science (and we trust the science!) that is not the case. Taking breaks actually makes a person more productive; and according to research conducted at the University of California, vacations help reduce stress levels and improve the immune system.  Who doesn’t want a more productive, healthier, and less stressed workplace?

Don’t make people feel guilty about needing a break. We provide a generous vacation package and encourage all team members to use them. Furthermore, we expect folks on vacation to also take a break from their work emails and texts while they are out of the office!

2 – Make space for your needs and the needs of those around you

While some aspects of our lives have been disrupted by the various COVID-19 regulations, all the ups and downs of life still continue, and our team members have experienced their share of births, deaths, kids starting college, kids starting kindergarten, illnesses and even a marriage during this pandemic. We have been intentional about taking care of our team members’ needs. Our team has made space for people to work from home, and then understand when their kids (or pets) interrupt a Zoom meeting. We make sure when people need to be in the office, they feel safe by providing masks, social distancing and modifying workspaces. It bears noting that while we are all weathering the same storm in this pandemic, we’re weathering it in different boats with different types of challenges and reactions. We do our best to treat people as individuals and to meet them where they are.

3 – Building resilience while socially distanced

We believe in a spirit of life-long learning. This global pandemic has taught us a lot. We have learned to be more productive with the use of technology, we have learned to think about other’s safety a little more, we have learned about juggling in a new way and we have learned to lead with our heads and our hearts differently.

Recently our CEO kicked off a Zoom meeting with the concept of “Three Good Things” and encouraged each member to reflect on something good in his or her life. It turns out social science researchers at Duke University and elsewhere found that taking time to acknowledge the good things in our own lives has been shown to increase resistance to emotional exhaustion in various work environments. The work was so impactful that experts at Duke University developed free online tools a to help frontline healthcare workers develop resilience to deal with the stressful situations they face in their daily work.

COVID fatigue is real and so is the burn out that comes with it. That is why we encourage our team to do what they can to build resilience within themselves and with their colleagues. So while we will still have days when we look up to wonder where the time has gone, we hope that those are more productive, healthy and happy hours.

“Thinc Strategy understands how to match culture with goals.  We tried acquiring companies on our own.  We had limited time and expertise to successfully move through all of the stages in the process.  We brought Thinc in to assist us and later realized, we need to let them guide our efforts.  Three transactions later, we are more valuable, more profitable and still growing.”

“Several years ago, Thinc Strategy sold my company for me – handling every aspect from preparing a list for me to accomplish three years before the sale to handling all the issues after the sale. My broker informed me that it was the best deal he had ever seen, all due to Cindy’s expertise, critical thinking, and superb negotiating skills. I welcome the opportunity to talk to anyone that would like to learn more about Thinc Strategy and Cindy’s remarkable abilities.“

“It is so nice to have an advisor that has my company’s best interest in mind. Thinc doesn’t try to “sell” us on anything.  Thinc elevates the conversation.  They are an integral part of our leadership team.”

“The achievements of an organization are the results of the combined effort of each individual.”  Vince Lombardi

“You don’t have to hold a position in order to be a leader.”  Henry Ford

“What you do has far greater impact than what you say.”  Steven Covey

“It’s fine to celebrate success but it is more important to heed the lessons of failure.”  Bill Gates

“Outstanding leaders go out of the way to boost self-esteem of their personnel. If people believe in themselves, it’s amazing what they can accomplish.”  Sam Walton

“Leadership is a matter of having people look at you and gain confidence, seeing how you react.  If you’re in control, they’re in control.”  Tom Landry

“Never make decisions based on money alone.”  Cindy Anderson